EAP Counsellor – Access SA (Employee Assistance Program)

• Full time (1.0 FTE) | Location:  Adelaide & Port Adelaide
• Collaborative and client focused team | Experienced and supportive leadership
• Above the award pay rates | PBI salary packaging to increase take home pay

Help people. Make an impact. Grow your career 

About Access SA 

At Access SA, we believe work should be a place where people thrive. We’re part of Centacare Catholic Community Services, and for over 30 years we’ve been South Australia’s go-to Employee Assistance Program (EAP) provider.

We support individuals and organisations across South Australia, Australia and New Zealand with confidential counselling, wellbeing programs, and trauma response services. Our work is fast-paced, meaningful, and grounded in care.

The Opportunity

We’re looking for a skilled Counsellor who is passionate about helping people navigate challenges in both their personal and professional lives.

You will work:

• Monday, Tuesday and Friday:  9:00am-5:06pm
• Wednesday and Thursday: 12:00pm - 8:06pm 

In this role, you’ll:

• Provide short-term, solution-focused counselling (individuals, couples, and groups).
• Support workplaces through critical incident and trauma response (including some onsite work).
• Support clients in managing mental health concerns through clinically informed, evidence-based interventions.
• Conduct risk assessments and safety planning when needed.
• Keep accurate case notes and contribute to team reporting.
• Be part of an on-call roster and respond to ad-hoc requests.

What You’ll Bring

• A degree in Psychology or Social Work (with eligibility for APS/AASW membership).
• At least 5 years’ counselling or clinical experience.
• Confidence working with people facing mental health challenges and complex needs.
• Strong interpersonal skills — you’re a great listener and communicator.
• A current DHS WWCC Check and Driver’s Licence.

It’s a bonus if you have:

• Experience in organisational counselling or workplace trauma support.
• Used Athena Penelope (or similar client management systems).

About Us

Access SA is a social enterprise that is part of Centacare Catholic Family Services (Centacare). 

At Centacare, we support more than 20,000 across metropolitan and regional South Australia through a wide range of community services, guided by a strong ethical framework. We are committed to a client-focused approach, delivering effective and flexible support to people of all ages, backgrounds, abilities, cultures, religions, gender identities, and sexual orientations.

Centacare is a Child Safe, Quality Accredited Organisation and a registered NDIS provider. We value individuality and embrace diversity, working in consultation and collaboration while upholding integrity and professionalism in everything we do.

We are dedicated to fostering a respectful and inclusive workplace, free from harassment and discrimination. Our commitment to equal opportunity reflects our mission, vision, and values—and we believe that our positive culture leads to better outcomes for our clients.

 To learn more about us, explore our Who we are page and our organisational video.

 Ready to Apply?

Your application should include a cover letter and resume as one document outlining your qualifications, experience, and how you meet the requirements of the role.

To access the position description or submit your application click on the 'Apply' button.

Closing Date: Monday, 20 October 2025

We may close the role early if we find the right person—so don’t wait!

To know more about this position in confidence please contact Natalie Tucker, Manager on 08 8215 6799.

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

With respect, no agencies please.