• Full time, Fixed term contract till 30.06.2025 | Location:  Fullarton
• Collaborative and client focused team | Experienced and supportive leadership
• SCHCADS Crisis Level 4 $53.84p/h + super + PBI salary packaging

Manage case services for young parents, addressing complex challenges such as housing, mental health, and parenting, while leading and supporting a dedicated team.

About Louise Place

Louise Place provides vital support and accommodation to young women aged 18 years and under who are pregnant and/or parenting and facing homelessness or the risk of homelessness. The service offers therapeutic case management for young women and their children, both in the Louise Place Core and Cluster units and through our outreach program.

The Role

This is a full-time, fixed-term position until 30 June 2025, with the possibility of becoming ongoing. The role is based in Fullarton within our Domestic Violence, Homelessness, and Youth Services unit

As the Team Leader at Louise Place, you will oversee case management services for young parents and their children, supporting them through complex challenges including independent living, mental health, substance misuse, parenting, and housing. You will play a critical role in developing tailored case plans for both parents and their children, with a strong focus on addressing the impact of homelessness on children's health, attachment, and development.

In this position, you will report to the Senior Manager and collaborate with other site Team Leaders, social workers, and support staff to ensure high-quality care and service delivery, following the approved Case Management Guidelines and the Young Family Support Service Model. This is an exciting opportunity to lead a dedicated team and make a meaningful impact on the lives of vulnerable young families.

The key duties in this role will include:

• Oversee the roles of the Family Support Worker and Children’s Worker, providing direct supervision, support, and managing rostering.
• Lead and implement quality practices within the service, focusing on trauma-responsive care, life span development, attachment, grief and loss theories, and a strengths-based approach.
• Build and maintain strong working relationships with both government and non-government stakeholders to support collaboration.
• Actively participate in and promote multi-agency case conferencing to ensure the best outcomes for clients.
• Coordinate referrals and liaise with relevant agencies to ensure integrated support and optimal client outcomes.
• Provide timely feedback to the Senior Manager to enhance and improve service delivery responsiveness.

About You

You are a compassionate and experienced professional with a deep understanding of the challenges faced by young people experiencing homelessness and related issues. Your extensive knowledge of intergenerational trauma, abuse, and neglect allows you to approach these complexities with empathy and insight.

With excellent interpersonal and communication skills, you excel at building trust with young parents, empowering them to share their experiences and guiding them toward independent living. Your natural leadership abilities ensure that team harmony is maintained, fostering a supportive environment where each team member feels valued and assisted as needed. You are committed to creating a positive impact in the lives of those you serve while nurturing a collaborative and effective team dynamic.

 Essential Criteria 

• Social Work Degree
• Ability to achieve effective client outcomes through quality case management
• Experience working with vulnerable young people with complex needs and an understanding of the impact of childhood trauma, attachment theory, child and adolescent development
• Knowledge of the homelessness sector and intersecting services and agencies
• Proficiency in computer use and ability to learn new technology
• Written communication skills including preparation of concise and factual case-notes and progress/closure reports, and DCP Section 152 Reports.
• Willing to undergo a psychometric assessment

See attached Position Description for full details. 

Prior to receiving a formal offer of employment with Centacare, the following documents must be provided for this role:

• Driver’s licence
• Valid Working with Children Check (WWCC)
• Evidence of right to work in Australia
• 100 points of identification
• Senior First Aid with CPR Certificate 

What's in it for you

• SCHCADS Crisis Accommodation Employee Level 4 - $53.84p/h + super + PBI salary packaging
• Generous salary packaging to help increase your take home pay
• Meal and entertainment card option available
• High performing, goal focused, collaborative & supportive team environment
• Longstanding and reputable organisation 
• Ongoing training and development opportunities
• Access to our Employee Assistance Program (EAP)
• Study leaves for ongoing employees 
• Health insurance discounts with Bupa

About Us

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Community Services - Our Story

How to Apply

Please submit your resume and cover letter (as one document) detailing your interest in this position and outlining the experience and qualifications that you can bring to the role. To access the position description or submit your application click on the Apply button. 

For a confidential discussion about this opportunity please contact Anthea Francis, Senior Manager on 08 8412 9564.

We encourage applicants to apply promptly as applications will be reviewed as they are received, and the job posting may close without notice.

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

With respect, no agencies please.