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Case Manager
Barossa Valley(Full Time, 1.0FTE)
  • Client focused, trauma informed and passionate team
  • Experienced and supportive leadership 
  • Social, Community, Home Care and Disability Services Employee, Crisis Accommodation (Level 3 $42.94 per hour + super + salary sacrifice tax saving benefit)
  • Contract until 30 June 2022

Assertive outreach and support to young people aged 15-25 with high and complex needs who are homeless or at risk of homelessness.


About Us

At Centacare Catholic Family Services, our mission is to provide relevant, authentic and effective services that will enhance the quality of life of our clients and enable them to participate fully in the community. We employ approximately 600 staff across our metropolitan and regional locations and we deliver services to over 30,000 South Australians each year, without regard to religion, race, culture, sexuality, gender or economic circumstance. We support people in the areas of disability, family, youth and children, health and well-being, education and training, homelessness and domestic violence. Centacare is an inclusive, child safe and a quality accredited organisation.


About the Position

Outer North Youth Homelessness Service provides services to young people aged 15 and up to 25 years who are at risk of homelessness or who are homeless and are based in The Barossa, Gawler and Playford regions. ONYHS are partners with Padninthi Kumangka Wardli Alliance for the North West.


The Case Manager will work collaboratively with community based services within the Barossa Council region which enables them to work together with young people who present for support and assistance to find appropriate transitional accommodation.

The following key responsibilities will ensure you contribute to the program meeting its objectives.

  • Conduct Intakes and Assessments to determine needs
  • Conduct ongoing risk and safety assessments for at risk young people
  • Conducts assertive outreach within the community
  • Provide support to presenting clients with high risk and complex needs
  • Develop and review case plans to achieve mutually determined goals
  • Daily entry of accurate and relevant case notes on H2h

See attached Position Description for full details. 


About You

To be considered for this position you will need to meet the following criteria:


Essential Criteria

  • Degree in Social Work or a related discipline
  • Experience in case management, and demonstrated ability to monitor, review and assess client progress against the case plan
  • Clinical knowledge of trauma informed approach
  • Experience working with young people with complex issues
  • Understanding of homelessness and related issues
  • Proven ability to understand complex issues and develop creative solutions to problems working alongside the client
  • Valid Department of Human Services (DHS) Working with Children Check (previously known as ‘Child-Related Employment Screening Clearance’)
  • Due to the nature of our services, Centacare is required to comply with COVID19 government directions. You will be required to provide Centacare with your COVID19 vaccination certificate. If you cannot comply, you are encouraged to have a confidential conversation with the hiring manager about your individual circumstances to find out how this may apply to you.
  • Valid Driver’s Licence
  • Ability to participate in an on-call roster
  • Ability and availability to do some work outside of standard hours when required

Desirable Criteria 

  • Experience using H2H data collection systems
  • Experience in the homelessness sector and in similar organisations
  • Experience in managing tenancies such as moving in and out of property procedures including leases and the application of the Residential Tenancies Act
  • Demonstrated ability to coordinate service delivery on behalf of clients

Our Culture and Benefits

At Centacare we believe that everyone has the right to be treated with respect. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work! We offer benefits such as tax savings via salary sacrifice, paid parental leave, supportive work environment and on-going development through various training opportunities.



How to Apply

Please submit your resume and cover letter (as one document) outlining how you meet the requirements of this position as outlined in the position description. Please also let us know which base location you prefer. To access the position description or submit your application click on the Apply button!


For a confidential discussion about this opportunity please contact Tracy Ingram, Manager on 08 8412 9570.     


Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.





With respect, no agencies please. 

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