• Part Time (0.6 FTE) | Location: Adelaide | Leadership role
• Collaborative and client focused team | Experienced and supportive leadership
• SCHCADS Level 6 $53.84/h + super + PBI salary packaging

Build effective business relationships and utilise your understanding of the Disability sector to make a difference to the daily lives of our clients

The Role

Reporting to the Executive Manager, you will be a key member of the Leadership Team, driving the strategic growth and development of our disability services. As the Service Development Lead, you will play a central role in shaping workforce development and training initiatives, while identifying service gaps and opportunities for innovation. You will collaborate across Centacare teams to enhance service delivery, ensure ongoing compliance with NDIS Quality Standards, and support the design and implementation of services that respond to the evolving needs of our participants.

This is a 12-month fixed-term, part-time position (0.6 FTE) with a potential for an extension.

The key duties in this role will include:

• Lead initiatives to attract and retain clients, fostering strong relationships with key stakeholders such as government bodies, disability advocacy groups, and healthcare professionals.
• Manage client intake processes, ensuring all activities align with NDIS requirements and best practices.
• Collaborate with internal teams to enhance service delivery, drive continuous improvement, and uphold quality assurance standards.
• Support workforce development strategies and contribute to strategic projects, including grant applications and external service audits.
• Conduct high-level service and market analysis to inform program development and drive sustainable growth.
• Actively promote Centacare’s Care and Support Services within local communities and disability networks through strategic engagement and marketing initiatives.

 Essential Criteria

• Tertiary qualification in a relevant field or extensive experience in the disability services sector.
• Completion of the NDIS Orientation Module and NDIS New Worker Modules.
• Tertiary qualification in a relevant field or extensive experience in the disability services sector.
• Demonstrated experience in business development, policy implementation, and service delivery improvement within the disability sector.
• Strong analytical, communication, and project management skills.

Desirable

• Specialist skills in business development and/or sales background within either the Disability Services, Community Services or Aged Care Sector.
• Significant experience and skills relating to tender writing, business proposals and grant submissions or other report writing.

Special Condition

• This role will be based out of our head office located in Adelaide CBD, with regular travel to our Adelaide Metropolitan sites. Some occasional intrastate travel will be required to our Whyalla sties.

See attached Position Description for full details. 

Prior to receiving a formal offer of employment with Centacare, the following documents must be provided for this role:

• Driver’s licence
• Valid Working with Children Check (WWCC)
• NDIS Worker Screening
• Evidence of right to work in Australia
• 100 points of identification

 What's in it for you

• SCHCADS Level 6 $53.84
• PBI salary packaging to help increase your take home pay
• High performing, goal focused, collaborative & supportive team environment
• Purpose driven and reputable organisation 
• Ongoing training and development opportunities
• Access to our Employee Assistance Program (EAP)
• Health insurance discounts with Bupa

 About Us

Centacare is a leading provider of disability support services, committed to empowering individuals with disabilities to live fulfilling, independent lives. We offer a range of supports, including Supported Independent Living (SIL) and Day Options, to people with neurodevelopmental, intellectual, physical, and other disabilities. Our vision is to create a supportive community where individuals can achieve their full potential.

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Community Services - Our Story

How to Apply

Please submit your resume and cover letter (as one document) detailing your interest in this position and outlining the experience and qualifications that you can bring to the role. To access the position description or submit your application click on the Apply button. 

For a confidential discussion about this opportunity please contact Helen Yates, Executive Manager on 0419 847 490.

Centacare reserves the right to close the advertisement once a suitable candidate has been recruited. Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply. 

With respect, no agencies please.