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Case Manager (RESTORE Intensive Family Services)

Salisbury, SA (Full time)

Full Time Salisbury, SA (Full time) Childrens Services

Case Manager (RESTORE Intensive Family Services)

Support children’s safety and wellbeing through trauma‑informed, family‑centred interventions that strengthen capacity and connection.
 

The Role

Join RESTORE Intensive Family Service as a Case Manager and work alongside families with children from unborn to 18 years who are navigating multiple and complex challenges. Using strengths-based and restorative approaches, you will deliver therapeutic case management and practical in-home support that builds parenting capacity, strengthens family functioning, repairs relationships and promotes child safety.

 

As each family’s key worker, you will bring together a multidisciplinary response tailored to their needs. You will coordinate assessments, case planning and a range of therapeutic and practical interventions, partnering with the Department of Human Services (DHS), Department for Child Protection (DCP) and other professionals. Your work will include developing parenting skills, connecting families with community and culture, and advocating to address child safety risk factors.

 

At the heart of RESTORE is child-centred, family-focused practice. You will ensure children and families are heard, supported and actively involved, while providing culturally safe and inclusive assessment, planning and intervention. In doing so, you will help parents create and sustain physically, socially and emotionally safe homes for their children.

 

Key responsibilities

  • Assessment of parental strengths and areas of need (including child protection risk and protective factors) and lead the development of a case plan
  • Utilise and support the use of the evidence-based assessment tools - North Carolina Family Assessment Scale (NCFAS), and other tools. Provide inclusive, culturally responsive support to improve families’ relationships and connections to culture and community
  • Implement practical and therapeutic interventions to support parents to create and maintain a physically, socially and emotionally safe home environment for their children
  • Support the ongoing delivery of the Centacare’s Therapeutic Framework, Stabilising Trauma in Everyday Practice (STEP)
  • Support the RESTORE IFS evaluation plan and recommendations

See attached position description for full details.

 

Essential

  • Social Work Degree or equivalent
  • Knowledge of Child Protection Legislation
  • Current Driver's Licence
  • Valid Department of Human Services (DHS) Working with Children Check

Desirable

  • Experience working with vulnerable families with complex needs
  • Case Management Experience
  • Sound theoretical knowledge of the impact of childhood trauma and factors affecting attachment as well as relevant therapeutic interventions

What's in it for you

  • SCHCADS Award 2010 Level 5, $53.43 per hour + super
  • Generous salary packaging to help increase your take home pay
  • Meal and entertainment card option available
  • Highly skilled multidisciplinary team
  • Experienced and supportive leadership
  • Ongoing training and development opportunities
  • Access to our Employee Assistance Program (EAP)
  • 6 weeks parental leave for primary carer and 2 weeks for secondary carer
  • Health insurance discounts with Bupa

Who we are

Each year, we support more than 20,000 people across metropolitan and regional South Australia through a wide range of community services, guided by a strong ethical framework. We are committed to a client-focused approach, delivering effective and flexible support to people of all ages, backgrounds, abilities, cultures, religions, gender identities, and sexual orientations.

 

Centacare is a Child Safe, Quality Accredited Organisation and a registered NDIS provider. We value individuality and embrace diversity, working in consultation and collaboration while upholding integrity and professionalism in everything we do.

We are dedicated to fostering a respectful and inclusive workplace, free from harassment and discrimination. Our commitment to equal opportunity reflects our mission, vision, and values—and we believe that our positive culture leads to better outcomes for our clients.

 

To learn more about us, explore our Who we are page and our organisational video.

 

How to Apply

Please submit your resume and cover letter (as one document) outlining how you meet the requirements of this role as outlined in the position description. To access the position description or submit your application click on the 'Apply Now' button.

 

For a confidential discussion about this opportunity please contact Emma Hargreaves, Acting Senior Manager, on 08 8159 1412.

 

We encourage applicants to apply promptly as applications will be reviewed as they are received, and the job posting may close without notice.

 

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

 

With respect, no agencies please.
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